Privacy Policy

Privacy Policy
Personal Data Information

In compliance with the provisions of the European Regulation 2016/679, of June 27, of the European Parliament and the Council, regarding the protection of individuals concerning the processing of personal data and the free movement of such data (GDPR), we inform you that the data provided by you may be included in an automated data file, the processing of which is the responsibility of X Delivery Service, with registered office at Gran Via de Carles III, 98, Floor 10; 08028, Barcelona, and provided with VAT number , to fulfill the purposes of the contractual relationship that binds you to us. It is part of the general terms of use and purchase established on our website. In particular, your data is processed for the execution of the contract or the provision of the contracted service, to fulfill legally established obligations, and to inform you about our services and activities.

For maximum transparency in the processing of your personal data, we inform you that you can also exercise your rights of access, rectification, cancellation, limitation, and portability of the personal data we have, as well as oppose its processing, in the legally established terms, by directing a communication to X Delivery Service, as the file controller, at the above-mentioned address.

Personal data will be kept for the time during which services are provided and those set by law to fulfill legal obligations. It will also be kept to prove that the contract has been duly executed by the parties, unless you exercise your control rights, in which case the circumstances of said exercise will be taken into account.

There are no plans to transfer your personal data to a third country or international organization. Nor will your personal data be transferred to third parties unless necessary for the provision of the service, with your prior consent, as required by law, or as agreed between the parties. You may also withdraw your consent at any time or object to its processing. However, in such cases, we may not be able to provide our services normally.

You are also informed that automated decisions, including profiling based on particular categories of your personal data, may be made, expressly consenting to the obtaining of automated decisions and the profiling under the described conditions.

As a data subject, you have the right to file a complaint with a supervisory authority. In Spain, this supervisory authority is the Spanish Data Protection Agency (www.agpd.es).

Purpose of the Processing of Personal Data

The purpose of the processing of personal data is to provide our services and send information about them.

Legal Basis for the Processing of Personal Data

We process your data to fulfill a legal obligation, to provide the services requested, to manage the sales of our products, or for legitimate purposes such as promoting our activity.

Obligation to Provide Data and Consequences of Not Doing So: All questions must be answered or all requested information must be provided, as otherwise, the operation cannot be carried out, or the requested services cannot be provided. No more data than strictly necessary for the purposes for which they are intended is requested.

Data Storage Periods or Criteria: Those established by tax legislation regarding the prescription of responsibilities and those established by civil or commercial legislation for the claim of payments or to prove the proper provision of the service or the operation carried out. Automated Decisions, Profiles, and Applied Logic: None are made.

You have the right to withdraw the consent given and to file a complaint with the Supervisory Authority. In Spain, the Spanish Data Protection Agency (www.agpd.es).

Rights of Customers and Users

We recognize the rights of our customers and users to access, rectify, delete, and port their data, as well as to limit or oppose its processing, which can be exercised in the legally established manner at the addresses mentioned above.

Controller of Personal Data Processing

X Delivery Service
VAT number:
Registered office: Gran Via de Carles III, 98, Floor 10; 08028, Barcelona
Email: info@xdelivery-service.com